#Lorex flir cloud app for pc full#
#Lorex flir cloud app for pc download#

So IвЂ™m sending this back and trying to find another solution what a waste of time.Home Lorex Client download Lorex Support - Downloads and Documentation Lore And they have no idea when the Apple ever be updated. So basically the response from the support team was it doesnвЂ™t work with the app. But yet they promote all the features of it. The smart motion will not send you a notifications because the app is not designed for this! This is totally ridiculous and a waste of time how can they sell a piece of equipment that doesnвЂ™t even integrate in with the app. Well they didnвЂ™t tell me when I bought the system that that feature doesnвЂ™t work on the app. They stated you could configure the cameras to be able to pick up motion of human or vehicles. So sent the system back and upgraded to a 1,000 system with smart detection so that my cameras wouldnвЂ™t consistently alert me of wind and leaves blowing. You have to use the LOREX home app which worked ok. So I purchased their 8 channel system and it was ok, I just didnвЂ™t like the cameras because it was very limited to how you could configure the area for motion. Consistently having to put me on hold to check their вЂњresourcesвЂќ. First they have no clue on how the system works. I just spent half a day on the phone with support. Costco should be ashamed selling this garbage. (Q-see before that) If my 1st system had been a decent quality like Hikvision it would have probably still be working. In the end i haven't saved any money, I've bought 5 disposable systems. Ive replaced countless ac adapters and fans in their cheap dvrs. Tomorrow I'm buying a Hikvision and ill buy a second for my home as soon as budget allows. Ive sent them so many referrals back when they were good, but when Dahua bought them out in fall of 2018 (they were already making their products) they went downhill ever since. There were fires on my business street and i was left wondering if i was affected.

It was after about 12 hours on the phone.

#Lorex flir cloud app for pc full#

I finally got the truth when I acquired the customer reps full name, and he realized i intended to file a complaint with corporate if he didn't level with me. That left millions of us unable to view our businesses online. They pulled the plug last Thursday to roll out a new app. They don't know networking, they know Tele prompts. They will LIE outright to you, hang up on you, put you on endless hold, and play pre-recorded troubleshooting lips despite you not needing them. Now all help is overseas and the worse kind. This has to be done with each camera separately. Scroll across to Video Quality and select it. When viewing a cameraвЂ™s playback hold your device upright and a different menu appears at the bottom. *There is a way to change the settings to HD playback for each camera. Because of this app I truly regret buying a Lorex system. TheyвЂ™ve had months to improve the app and no updates have been issued. Check your deviceвЂ™s privacy settings and make sure it is turned off. One of the worst things is that it wants access to the MICROPHONE on your device. The app will not synchronize the play back of multiple cameras.

Then I tried moving to a couple seconds into the desired spot and it jumps forward. Even when set to continous playback (alarm and motion off) it will get to the point you want to see then jump back 40 or 50 seconds. For playback, it is often impossible to go back and look at a specific time frame to see what happened. The lag time in getting a live feed is unacceptable even when on the same wifi network as the system. The picture is distorted and does not have the clarity you would expect with a 4K camera with HD playback set in the app (*see below for how to).

This app is barely functional, full of glitches, and not at all intuitive. Lorex Cloud was forced upon Lorex users to replace a perfectly well functioning app.